Privacy Policy – misadresses.com

1. Information Collection

We collect personal data to provide and improve our services:

Data You Provide

  • Contact details (name, email, shipping/billing address)
  • Payment information (processed securely via encrypted gateways)
  • Account credentials (for registered users)
  • Communication preferences

Automatically Collected Data

  • Device information (IP address, browser type)
  • Cookies and usage patterns
  • Purchase history and browsing behavior

2. Use of Personal Data

Your information enables us to:

  • Process orders and manage accounts
  • Improve products and user experience
  • Prevent fraud and enhance security
  • Send marketing communications (with consent)
  • Comply with legal obligations

We process data based on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Your explicit consent (for marketing)
  • Legal compliance (tax, fraud prevention)

4. Data Sharing

Information may be shared with:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (UPS, FedEx)
  • Analytics providers (Google Analytics)
  • Legal authorities (when required)

We never sell customer data to third parties.

5. International Data Transfers

Data may be transferred globally with appropriate safeguards:

  • EU Standard Contractual Clauses
  • Privacy Shield frameworks (where applicable)

6. Data Retention

We retain information for:

  • Active accounts: Until deletion request
  • Order records: 5 years (legal requirement)
  • Marketing data: Until consent withdrawal

7. Your Rights

You have the right to:

  • Access and correct your data
  • Request deletion
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to marketing
  • Lodge complaints with authorities

8. Cookies & Tracking Technologies

We use:

  • Essential cookies (site functionality)
  • Performance cookies (analytics)
  • Marketing cookies (with consent)

Manage preferences via our cookie banner.

9. Security Measures

We implement:

  • SSL encryption
  • Regular security audits
  • Access controls
  • PCI-DSS compliance for payments

10. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect children’s data.

11. Policy Updates

Changes will be posted here with effective dates. Material changes will be notified to active customers.

12. Contact Us

For privacy requests:

  1. Use the privacy portal in your account
  2. Submit through our online request form